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PRODUCT AND CAPABILITY DEVELOPMENT
Need an external perspective?
Technology service providers are typically focused on delivering outcomes for their respective customers, yet find it difficult to work on their product, service and capability offerings to ensure they remain relevant with existing customers or have offerings to attract and acquire new customers.
Services include
- Service capability assessments, strategy and development
- Product assessments, strategy and development
- Business case development
- Technology and services market insights
- Customer acquisition and growth strategies
- Go-to-market strategies and execution
TECHNOLOGY AND OPERATIONS OPTIMISATION AND TRANSFORMATION
Re-align and secure your infrastructure assets
With the exponential drive to digitise business operations and provide customers a great user experience, internal IT resources are constrained with efforts divided between transformation and operational activities.
Making it difficult to assess the current state of people, process, and technology, construct business cases, and execute improvements to optimise services and align to support business objectives.
Services include
- Infrastructure Foundation and Security Assessments
- Infrastructure and Foundational technology transformations
- Transformation business cases
- Technology and vendor roadmaps consolidation and strategies
- Technology and vendor procurement
- IT Infrastructure organisational and operational process transformations
- Business Acquisition - IT Infrastructure Assessments
- Operational, Capital Expenditure Review and assessments (ie Billing analysis)
- Infrastructure Support and Maintenance assessments
TAILORED AUGMENTATION SERVICES
Advice and strategies for any budget
It has become an increasingly difficult and expensive commitment for businesses to find people with the right IT skills to support businesses with technology operations or transformation initiatives.
Based upon extensive experience with SMB, Mid-sized and Enterprise clients, no challenge is too small or large for our tailored augmentation services. Offering our customers flexible commitments and approaches, there is definitely a service to support you in achieving your IT business outcomes.
Services include
- Virtual Chief Technology Officer
- Virtual Chief Information Officer
- Virtual Chief Transformation Officer
- Virtual IT Architect and Strategist
- Project Management
TECHNOLOGY AND SERVICES PROCUREMENT BROKER
Procurement strategies designed to disrupt and drive change
With many technology, solutions and services available, it is a considerable investment to develop procurement strategies, assessment criteria, assess the market offerings, evaluations, conduct tenders all to ensure you are getting the best solution for the best price. These processes are typically slow, political, and a distraction for your internal team members. As a result, procurement drives the outcome.
Traditional procurement teams are not equipped or have the industry experience to drive a balanced outcome. This usually results in the lowest priced solution being acquired and typically is sub-standard, resulting in technical or service issues in the future.
We have a range of agnostic service offerings based upon experience, market knowledge, and proven successful strategies to obtain the right outcome for all.
Services include
- Express Technology and Vendor Assessments and Procurement
- Transformation Strategies
- Vendor Consolidation Strategies
- Unique technology and services procurement strategies
